Shipping Policy
At PowerTune, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy outlined below to understand how we handle the shipping process.
Shipping Timeframe:
PowerTune will make every effort to ship orders within the estimated timeframe provided. However, we do not guarantee delivery dates and are not responsible for any delays or damages incurred during shipping.
- Shipping Details:
- Taxes: Taxes will be applicable for certain regions and will have to be borne by the customer.
- Shipping Time: Products will be shipped within 7 days after payment has cleared.
- Address Requirements: A complete shipping address with a nearby landmark, pin code, and phone number is compulsory. PowerTune will not be liable for incorrect shipping addresses provided by you.
- Courier Services: Products will be shipped by the available courier service to your area. If your area is not serviced by the specified courier companies, please inform us of the available courier services in your area. In such cases, the shipment charges will be entirely borne by you.
- Cancellation of Order:
- PowerTune reserves the right to cancel any order without explanation if we are unable to meet the requirements of the order or if the order does not comply with our policy. We will notify the concerned person, and the applicable refund will be processed in a reasonable time.
- Risk of Loss:
- All items purchased from PowerTune are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
- PowerTune shall not be responsible for shipments that do not reach their destination due to incomplete or incorrect shipping addresses provided by you.
- PowerTune shall not be responsible for any delays caused by the shipping agency.
If you have any questions or concerns regarding our shipping policy, please contact our support team at support@upsbatterysolar.com. We are here to assist you and ensure a smooth and satisfactory shipping experience with PowerTune.
