Privacy Policy

Introduction

The website upsbatterysolar.com is operated by Powertune, a business entity. By using or accessing our website, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully before accessing the website. If you do not agree with these terms, please do not use our website. We reserve the right to refuse services to any user who violates this Privacy Policy.

1. What We Do with Your Information

1.1 Personal Information Collection

When you make a purchase or attempt to make a purchase through our store, we collect personal information such as your name, address, email address, and payment details. This information is necessary for us to fulfill your order, process your payment, and deliver the products to you. Additionally, we automatically receive your computer’s IP address when you browse our store, which helps us gather information about your browser and operating system for analytical purposes.

1.2 Email Marketing

With your explicit consent, we may use your email address to send you marketing communications about our store, new products, special promotions, and other relevant updates. You can opt-out of receiving such emails at any time by following the unsubscribe instructions provided in each email or by contacting us directly.

1.3 Consent

By providing us with your personal information and by browsing or making a purchase through our store, you consent to the terms concerning the collection, use, and processing of your information as described in this Privacy Policy.

1.4 Data Security

We take the security of your personal information seriously and have implemented appropriate measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

1.5 Third-Party Services

We may engage third-party service providers to assist us in operating our business and improving our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. While we strive to ensure that these third parties maintain the confidentiality and security of your information, any data loss by third parties is not our liability. In the event of such an occurrence, we will inform you via your registered email address within 72 hours of being notified by the third party.

1.6 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory obligations. Once your information is no longer required, we will securely delete or anonymize it.

1.7 Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with their personal information, please contact us immediately so that we can take appropriate action.

2. Consent

2.1 Explicit Consent

When you provide us with your personal information during the purchase process or when signing up for our services, you explicitly consent to the collection, use, and disclosure of that information for the purposes specified in this Privacy Policy.

2.2 Implied Consent

By browsing our store or using our website, you imply your consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2.3 Revoking Consent

You have the right to withdraw your consent at any time by contacting us. Please note that withdrawing your consent may affect our ability to provide certain products or services to you.

2.4 Consent for Marketing Communications

If you provide us with your email address and explicitly consent to receive marketing communications, you acknowledge that we may send you promotional emails about our store, new products, special offers, and updates. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in each email or by contacting us directly.

2.5 Consent for Cookies

By continuing to browse our website, you consent to the use of cookies and similar technologies as described in our Cookies Policy. You can manage your cookie preferences through your browser settings.

2.6 Withdrawing Consent for Cookies

If you wish to withdraw your consent for the use of cookies, you may adjust your browser settings to reject cookies or alert you when cookies are being used. However, disabling cookies may impact your browsing experience and limit the functionality of certain features on our website.

2.7 Changes to Consent

In the event of any changes to our data practices or the purposes for which we collect, use, or disclose your personal information, we will seek your renewed consent if required by law or if the changes are material.

3. Disclosure

3.1 Required by Law

We may disclose your personal information if required to do so by law, court order, or other legal processes. This includes responding to lawful requests and legal authorities, protecting our rights and property, and enforcing our policies and agreements.

3.2 Violation of Terms of Service

In the event that you violate our Terms of Service or engage in conduct that we reasonably believe is harmful, fraudulent, or illegal, we reserve the right to disclose your personal information to relevant third parties, such as law enforcement agencies, to investigate the matter and take appropriate action.

3.3 Business Transfers

As we continue to develop and grow our business, we may sell, transfer, or merge parts of our business or assets. In such transactions, customer information, including personal information, may be one of the transferred business assets. By providing your personal information, you agree that such transfer may occur and that any acquirer of our business or assets may continue to use your personal information as set forth in this Privacy Policy.

3.4 Consent or Notice

In situations not covered by the above sections, we will seek your consent before disclosing your personal information to third parties. We will provide notice and give you the opportunity to choose whether your personal information should be disclosed or used for a purpose different from the one stated at the time of collection.

4.1 Data Storage and Security

Shopify stores your data, including personal information, on secure servers. They utilize industry-standard security measures, including encryption and firewalls, to protect your information from unauthorized access, disclosure, alteration, or destruction.

4.2 Payment Processing

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). This data is encrypted through secure socket layer technology (SSL) and is stored only as long as necessary to complete your transaction. Once the transaction is finalized, your credit card information is deleted.

4.3 PCI-DSS Compliance

Shopify’s payment processing services adhere to the standards set by PCI-DSS, which ensures secure handling of credit card information.

4.4 Third-Party Services

In addition to Shopify, certain third-party service providers used by our store, such as payment gateways and other payment transaction processors, have their own privacy policies and practices. We recommend that you review the privacy policies of these providers to understand how your personal information will be handled.

For more detailed information about Shopify’s data storage, security practices, and payment processing, please refer to Shopify’s Terms of Service and Privacy Policy.

5. Security

We take reasonable precautions to protect your personal information and ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies

We use cookies to enhance your experience and provide you with personalized content. Cookies are small text files that are placed on your device when you visit our website. You can choose to disable cookies through your browser settings, but please note that certain features of our website may not function properly without them.

7. Age of Consent

By using our services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our services.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, with or without notice. Changes will be effective immediately upon posting on the website.

9. Questions and Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to access, correct, amend, or delete any personal information we have about you, please contact us at support@upsbatterysolar.com.

10. Dispute Resolution

In the event of any dispute, difference, or claim arising out of this Privacy Policy, the same shall be settled in accordance with the laws of India through regular judicial process, and the courts in Kolkata shall have exclusive jurisdiction.

Liability

Powertune shall only be liable for the direct losses suffered by users as a result of access or use of the website, subject to the maximum limit of the amount paid by the users for the purchase of the respective product from the website.

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